Before
SAM NGUYEN
SUMMARY
Results-driven retail professional with 10+ years of experience in store and area management. Proven track record of managing teams and driving sales. Strong communicator and team player.
EXPERIENCE
Area Manager, Harbourline Outdoor, Brisbane – 2020 to present
- Responsible for 6 stores across south-east Queensland
- Manage store managers and coach them on sales conversion
- Introduced rostering based on foot traffic
- Improved sales performance across the region
- Reduced staff turnover
- Handle customer complaints and escalations
- Rostering and wage budgets